Privacy Policy

This Privacy Policy (“Policy”) explains how PB First FZ-LLC and its affiliates (“PBF”) collect, use, maintain, and disclose personal information. It also explains how you can access your personal information.

This Policy applies to all personal and aggregated information collected through the PBF website (www.pbfirstglobaltax.com) (“Website”). Please read it together with our Website’s Terms of Use.

When this Policy says “we,” “us,” or “our,” it refers to PBF. When it says “you” or “your,” it refers to the Website user.

By viewing or using the Website, or by receiving advice, assistance, goods, or services from us, you agree to this Policy. If you do not agree with this Policy, then please stop using the Website.

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1. Information Collection and Usage

We may ask you to provide personal information that identifies you. We collect two types of information:

(a) Personal Information

We collect personal details such as your name, address, phone number, email address, birth date, and payment information. You may provide this information in several ways, including:

1. Signing a letter of engagement to become a client.

2. Participating in surveys or promotions on the Website.

3. Joining a webinar organised by PBF or involving PBF.

4. Contacting us through the Website or by phone.

5. Interacting with us on LinkedIn or our Website.

6. Providing information through third parties when necessary for our business.

(b) Aggregate Information

We also collect aggregate data that does not identify you personally. Our systems automatically record information such as your IP address, device ID, cookie data, browser type, and requested pages. We use this information to improve our services and enhance user experience.

If you do not provide required personal information, some services may become unavailable. We may also collect additional information when you join promotions or communicate with us.

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2. Disclosure of Information

We may disclose your personal information when you authorise us to do so. For example, we may share information:

1. With our global affiliates, licensees, and joint venture partners.

2. With third parties that help us provide services you request.

3. With third parties that receive aggregate data that does not identify you.

4. When required by law or legal process.

5. When you authorise disclosure at the time of collection.

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3. Use of Information

We may use your personal information for several purposes, including:

1. Verifying your identity and assisting with password recovery.

2. Providing services, advice, or assistance you request.

3. Informing you about services or websites that may interest you.

4. Conducting marketing, research, and surveys.

5. Managing and improving our Website, analytics, and compliance processes.

6. Showing content that matches your interests.

7. Preventing misuse, fraud, or other unauthorised activities.

8. Any use you specifically authorise.

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4. Cookies and Tracking

Our Website uses cookies and tracking files that store data on your device. These files may record your IP address, operating system, browser type, locale, and username.

We may use cookie data to:

1. Track Website traffic patterns.

2. Ensure advertising appears for the correct audience.

3. Allow access to secure or registered sections of the Website.

You may disable cookies in your browser or delete them from your device. However, disabling cookies may prevent full Website functionality.

We also use Google Analytics in compliance with Google’s Terms of Service and this Policy. Google stores the collected data on its servers. Google Analytics does not collect personal information. Data helps us analyse Website behaviour and improve user experience. You can opt out using the Google tool linked in the Policy.

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5. Content Providers, Advertisers, and Partners

This Policy does not apply to third-party websites linked from our Website. PBF is not responsible for their privacy practices or data collection.

Please contact those operators directly if you need information about their privacy policies before sharing your personal data.

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6. Opting In and Out

If we collect, use, or disclose your information beyond what this Policy describes, you will have the option to:

1. Opt out of specific services or interactive areas, or

2. Opt in to receive communications about new features, testing opportunities, or promotions.

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7. Protecting Your Personal Information

We value your information and use industry-standard security measures to protect it. We use secure servers and review our protections regularly.

You must also protect your login details and password. No system is completely secure, so PBF cannot guarantee absolute security and cannot accept liability for breaches beyond our control.

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8. Disclosure of Information Overseas

We may transfer your personal information to other countries. These countries may have different data protection laws.

When we transfer your information, we protect it as described in this Policy. We may also disclose information to law enforcement or regulators when required.

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9. Holding, Correcting, and Updating Information

We collect and hold information only for the purposes described in this Policy. We may allow third parties to access your information when necessary for these purposes.

You may update or correct your information at any time unless the field is marked as restricted. Restricted fields, such as your country of residence, require our assistance.

To request changes or ask questions, please contact us at [email protected].

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10. Amendments

We may change this Policy at any time without notice. By continuing to use the Website, you accept the updated Policy. The updated version replaces all previous versions.

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11. Acceptance

By using the Website, you confirm that you accept this Policy.

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12. How to Contact Us

If you have questions or comments about our privacy practices, please contact us at [email protected].

This Privacy Policy was last updated on 15 November 2025.